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We're not kidding
when we say our people
love coming to work.

Careers at Sutherland are anything but typical. Start with us as a Cable Account professional and become part of a family that can take you places. Being a part of the CloudSource team allows you to work comfortably from home while remaining supported and encouraged as if you were in an office environment. Work from home. Your happy place. Start loving your work!

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Many opportunities in support of the Cable/Internet industry!

Spanish / Bilingual Technical Support

As a Cable Account professional in the states of New York, New Jersey and Connecticut, you will provide world-class technical assistance and general support to our client’s customers. This could include answering inbound calls regarding technical issues and general billing inquires, scheduling technician visits, and ensuring customer needs are met in an efficient manner. If you are interested in support and stability within a company that offers the tools necessary to take your stay-at-home career to the next level, apply today!

About You:


You love a team environment. You rise to meet every challenge. You have the “it” factor. You believe in your own unlimited potential. You’re ready for a great career with a great company.

We Will Give You:


  • Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
  • In-house leadership programs - extraordinary advancement opportunities
  • Top-notch paid training!
  • A workplace that’s never boring
  • The opportunity to make someone’s day, every day
  • Rewards and recognition as you blaze your own trail and ignite your career

We are one big, passionate family. We live on the edge of the customer experience business. Great people make that great experience possible.

 

What we need from YOU:

  • 60 credit hours of college OR 2 yrs military experience OR a technical certificate/degree
  • A quiet place to work inside your home
  • A headset for training & high speed internet service is required for all of our programs (1Mbps upload/15Mbps download)
  • Solid computer keyboarding skills
  • Experience in sales, and/or technical support

* We provide: the computer (Wyse terminal) along with keyboard, mouse, hard phone, headset (for production) and monitor.

 

Work from home. Your happy place.

Spanish / Bilingual Technical Support

*Must be fluent
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This work-from-home opportunity is available to residents in the states of New York, New Jersey and Connecticut.