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We're not kidding
when we say our people
love coming to work.

Careers at Sutherland are anything but typical. Start with us as a Customer Service Consultant in Syracuse, New York, and become part of a family that can take you places. We offer amazing coworkers, great rewards, and tons of training. Start here. Start now. Start loving your work!

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As a Customer Service Specialist in Syracuse, New York, you will be answering inbound calls to provide exceptional customer service to consumers. This could include responding to inquiries about products and services, processing payments, or performing general account maintenance. In some situations, up-selling customers to new products or services may be encouraged.

About You:


You love a team environment. You rise to meet every challenge. You have the “it” factor. You believe in your own unlimited potential. You’re ready for a great career with a great company.

We Will Give You:


  • Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
  • In-house leadership programs - extraordinary advancement opportunities
  • Top-notch paid training!
  • A workplace that’s never boring
  • The opportunity to make someone’s day, every day
  • Rewards and recognition as you blaze your own trail and ignite your career

We are one big, passionate family. We live on the edge of the customer experience business. Great people make that great experience possible.

Where people and process come together.

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This opportunity is located in Syracuse, NY